Ticket holders arrive at the show to find it has been canceled

Postmodern Jukebox, a file photo of the 2021 touring jazz band.

Dana Lynn Nice/Stuff

Postmodern Jukebox, a file photo of the 2021 touring jazz band.

The late cancellation of Postmodern Jukebox’s previously postponed Dunedin concert took hundreds of ticket holders by surprise.

The musical collective were due to perform their first show of their New Zealand tour at Dunedin Town Hall on Saturday, starting at 8 p.m.

While some ticket holders were notified of the cancellation “due to unforeseen circumstances” just hours before the show, others were not.

This included Dunedin man Kirk Hamilton, who spent over $700 on four tickets to the gig, only to find a notice outside the town hall saying it had been cancelled.

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“It was a weird feeling to go to town hall and not see anyone walking around.”

There was no official notice of cancellation on the band’s Facebook page or the town hall page prior to the event.

“I still haven’t heard anything from the ticket company,” Hamilton said.

“I just want my money back.”

Another ticket holder wrote on Facebook that he traveled from Blenheim (663km from Dunedin) for the concert, and was “gutted” by the late cancellation.

Other ticket holders only found out the show had been canceled after receiving an email just hours before it started.

While all ticket holders should receive an automatic refund, those we speak to Things haven’t received any yet.

This included Kirstyn Royce, he had traveled with her husband from Alexandra (190km from Dunedin) on Saturday, including looking after their two dogs and booking accommodation.

The couple were informed of the cancellation while already in Dunedin.

They had spent $231 on two tickets in July 2021, which was originally due to be held in Dunedin in March this year, but the Australian and New Zealand tour was postponed.

Royce said it was disappointing not to have been informed of the cancellation sooner or to have a specific reason.

“I would be a little more understanding if we knew why.”

Postmodern Jukebox, which has been approached for comment, will play in Auckland on Monday night.